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FAQs

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*Disclaimer
Convenience charges are levied by the Payment Gateway to facilitate the payment and not by HDFC Bank. The net amount including convenience fees shall be displayed in the payment page. For details of convenience fees, Click Here


How to Buy FASTag

Step 1

Share Your Details

Step 2

Share Vehicle Details

Step 3

Pay and Get FASTag at door step

Buy FASTag
Have any Query / Feedback / Complaint?
Level 1: Customer Services

1800 120 1243 (24 x 7)

fastagsupport@1pay.in

Level 2: Grievance Redressal Cell

1800 266 4060 (Monday – Saturday* 9:30am to 5:30pm)

grievance.redressal@hdfc.bank.in

*(Only on working Saturdays. Not available on Sundays and Bank Holidays. Keep your CRN Number readily available while contacting.)
For Level 3 & Level 4 details click here

Balance Enquiry

Give a Miss-Call to 720-805-3999 to know your Balance